Guarantee satisfied or reimbursed

At the camouflage net, you have the right to change your mind


The article you received is not suitable for you? It can happen and it's completely normal.

Whether it is not the expected size or color, whether it does not exactly meet your expectations or that you have simply changed your mind, we are never safe from a bad surprise during of an online purchase and we are fully aware of it. This is the reason why we want to guarantee you a shopping experience "Satisfied or reimbursed" So that you can order the quiet spirit on our site and you have the freedom to withdraw if necessary.

At the camouflage net, you can perform a exchange Or a return in all ease in order to claim a Full reimbursement the purchase price of your order. In order to process your request as soon as possible, contact our after -sales service beforehand to the following address: serviceclient@le-filet-de-camouflage.fr


As a consumer, you can retract within 14 days of delivery of your property. 

To do this, we will have to return the goods, at your expense, within 14 days of the exercise of your right of withdrawal. 

Goods must be returned to us in a identical state to the one you have received, allowing a return to sale of these. If the goods are damaged, we will not be able to follow up on a refund.

Once the proof of referral received, we reimburse you within 14 days.

All the conditions for exercising your right of withdrawal are detailed in our CGV, article 12

For more information, you can consult our return and reimbursement policy.